Legal

Privacy Policy

This policy explains how OrbitERP handles account, company, billing, usage, ERP, document, and support data.

Last updated: July 8, 2026

Data we process

We process information you provide, including account details, company records, client/supplier records, workflow records, finance records, HR records, uploaded documents, support requests, and subscription information.

We may also process technical data such as IP address, browser/device details, session events, audit logs, and feature usage.

How we use data

We use data to operate OrbitERP, authenticate users, keep company workspaces separated, calculate reports, provide support, maintain security, improve the product, and meet legal or compliance obligations.

Security

OrbitERP is designed with secure authentication, workspace separation, audit logging, and server-side authorization for sensitive actions.

Customers should use strong passwords, appropriate role permissions, and careful document handling.

Subprocessors

We may use trusted cloud, database, storage, payment, email, analytics, and support infrastructure providers to deliver the service. These providers are used only as needed for product operation and support.

Retention

We keep data for as long as needed to provide the service, maintain audit history, comply with law, resolve disputes, or enforce agreements. ERP and finance records may be retained longer because historical integrity matters.

Contact

Privacy questions can be sent to [email protected].

This page is provided for product transparency and general information. It should be reviewed by qualified counsel before being treated as final legal advice.